Useful Japanese Phrases to Use at Hotels and Ryokans

【Common phrases】

(1) If you have not made reservations, first check availability at the front desk. Insert the number of guests in the ○ portion and confirm availability.

Click here regarding numbers＞

[en] We have ○ people. Are there any rooms?
[jp] ○人です。部屋はありますか?　(○nin desu. heya wa ari masu ka?)

(2) If you have made a reservation, use the following phrase at the front desk.

[en] I have a reservation under the name ○○.
[jp]予約した○○です。　(yoyaku shita ○○ desu.)

(3) It would be convenient to leave your bags if you want to see the town before checking in. In such cases, ask at the front desk using the following phrase.

[en] Will you hold our luggage for us?
[jp]荷物を預かってもらえますか?　(nimotsu o azukatte morae masu ka?)

(4) Use the following phrase when you want to communicate in English. First, check whether there are any English speakers using this phrase.

[en] Is there anyone who speaks English?
[jp]英語が話せる人はいますか?　(eigo ga hanaseru hito wa imasu ka?)

【Convenient phrases you can use with different words】

(1) You may feel more comfortable checking the time for meals and check-out in advance. Use the following phrase to check.

[en] ○○ is from what time? ○○ is until what time?
[jp]○○は何時からですか? ○○は何時までですか?　((○○ wa nanji kara desu ka? ○○ wa nanji made desu ka? )

▼Vocabulary
[en] check-in　[jp] チェックイン (chekku-in)
[en] check-out　[jp] チェックアウト (chekku-auto)
[en] restaurant　[jp] レストラン (resutoran)
[en] bath　[jp] お風呂 (ofuro)
[en] breakfast　[jp] 朝食 (choushoku)
[en] dinner　[jp] 夕食 (yuushoku)

【Convenient phrases you can use with different words】

(1) Use the following phrases when you want to ask whether there are certain facilities or supplies.

[en] Do you have ○○?
[jp]○○はありますか?　(○○ wa arimasu ka?)

[en] Where is ○○?
[jp]○○はどこですか?　(○○ wa doko desu ka?)

▼Vocabulary
[en] bath　[jp] 風呂 (ofuro)
[en] restaurant　[jp] レストラン (resutoran)
[en] bar　[jp] バー (baa)
[en] coffee shop　[jp] 喫茶店 (kissaten)
[en] hair dryer　[jp] ドライヤー (doraiyaa)
[en] safe　[jp] 金庫 (kinko)

(2) Following is the phrase to use when confirming whether certain services are offered.

[en] Do you offer ○○?
[jp]○○はできますか?　(○○ wa deki masu ka?)

▼Vocabulary
[en] currency exchange　[jp] 両替 (ryougae)
[en] laundry　[jp] クリーニング (kuriiningu)
[en] housekeeping　[jp] 部屋の掃除 (heya no souji))
[en] bed-making　[jp] ベッドメイク (beddomeiku)
[en] room service　[jp] ルームサービス (ruumu-saabisu)

【Convenient phrases you can use with different words】

(1) Use this phrase when you have sudden pain to communicate where the pain is.

[en]○○ hurts.
[jp]○○が痛いです。　(○○ ga itai desu.)

▼Vocabulary
[en] head　[jp] 頭 (atama)
[en] stomach　[jp] おなか (onaka)
[en] hand　[jp] 手 (te)
[en] foot　[jp] 足 (ashi)
[en] tooth　[jp] 歯 (ha)

(2) If something is stolen or misplaced in the hotel, let the hotel know right away. Use the following phrase in such circumstances.

[en] I lost ○○.
[jp]○○がなくなってしまいました。　(○○ ga naku natte shimai mashita.)

▼Vocabulary
[en] luggage　[jp] 荷物 (nimotsu)
[en] money　[jp] お金 (okane)
[en] wallet　[jp] 財布 (saifu)
[en] passport　[jp] パスポート (pasupooto)
[en] cell phone　[jp] 携帯電話 (keitai-denwa)
[en] smartphone　[jp] スマートフォン (sumaato-fon)
[en] computer　[jp] パソコン (pasokon)
[en] key　[jp] 鍵 (kagi)