【Common phrases】

(1) If you have not made reservations, first check availability at the front desk. Insert the number of guests in the ○ portion and confirm availability.

Click here regarding numbers＞

[en] We have ○ people. Are there any rooms?
[jp] ○人です。部屋はありますか?　(○nin desu. heya wa ari masu ka?)

(2) If you have made a reservation, use the following phrase at the front desk.

[en] I have a reservation under the name ○○.
[jp]予約した○○です。　(yoyaku shita ○○ desu.)

(3) It would be convenient to leave your bags if you want to see the town before checking in. In such cases, ask at the front desk using the following phrase.

[en] Will you hold our luggage for us?
[jp]荷物を預かってもらえますか?　(nimotsu o azukatte morae masu ka?)

(4) Use the following phrase when you want to communicate in English. First, check whether there are any English speakers using this phrase.

[en] Is there anyone who speaks English?
[jp]英語が話せる人はいますか?　(eigo ga hanaseru hito wa imasu ka?)

【Convenient phrases you can use with different words】

(1) You may feel more comfortable checking the time for meals and check-out in advance. Use the following phrase to check.

[en] ○○ is from what time? ○○ is until what time?
[jp]○○は何時からですか? ○○は何時までですか?　((○○ wa nanji kara desu ka? ○○ wa nanji made desu ka? )

▼Vocabulary
[en] check-in　[jp] チェックイン (chekku-in)
[en] check-out　[jp] チェックアウト (chekku-auto)
[en] restaurant　[jp] レストラン (resutoran)
[en] bath　[jp] お風呂 (ofuro)
[en] breakfast　[jp] 朝食 (choushoku)
[en] dinner　[jp] 夕食 (yuushoku)

【Convenient phrases you can use with different words】

(1) Use the following phrases when you want to ask whether there are certain facilities or supplies.

[en] Do you have ○○?
[jp]○○はありますか?　(○○ wa arimasu ka?)

[en] Where is ○○?
[jp]○○はどこですか?　(○○ wa doko desu ka?)

▼Vocabulary
[en] bath　[jp] 風呂 (ofuro)
[en] restaurant　[jp] レストラン (resutoran)
[en] bar　[jp] バー (baa)
[en] coffee shop　[jp] 喫茶店 (kissaten)
[en] hair dryer　[jp] ドライヤー (doraiyaa)
[en] safe　[jp] 金庫 (kinko)

(2) Following is the phrase to use when confirming whether certain services are offered.

[en] Do you offer ○○?
[jp]○○はできますか?　(○○ wa deki masu ka?)

▼Vocabulary
[en] currency exchange　[jp] 両替 (ryougae)
[en] laundry　[jp] クリーニング (kuriiningu)
[en] housekeeping　[jp] 部屋の掃除 (heya no souji))
[en] bed-making　[jp] ベッドメイク (beddomeiku)
[en] room service　[jp] ルームサービス (ruumu-saabisu)

【Convenient phrases you can use with different words】

(1) Use this phrase when you have sudden pain to communicate where the pain is.

[en]○○ hurts.
[jp]○○が痛いです。　(○○ ga itai desu.)

▼Vocabulary
[en] head　[jp] 頭 (atama)
[en] stomach　[jp] おなか (onaka)
[en] hand　[jp] 手 (te)
[en] foot　[jp] 足 (ashi)
[en] tooth　[jp] 歯 (ha)

(2) If something is stolen or misplaced in the hotel, let the hotel know right away. Use the following phrase in such circumstances.

[en] I lost ○○.
[jp]○○がなくなってしまいました。　(○○ ga naku natte shimai mashita.)

▼Vocabulary
[en] luggage　[jp] 荷物 (nimotsu)
[en] money　[jp] お金 (okane)
[en] wallet　[jp] 財布 (saifu)
[en] passport　[jp] パスポート (pasupooto)
[en] cell phone　[jp] 携帯電話 (keitai-denwa)
[en] smartphone　[jp] スマートフォン (sumaato-fon)
[en] computer　[jp] パソコン (pasokon)
[en] key　[jp] 鍵 (kagi)